Very helpful service, and reasonably priced!
Highly recommended.
I haven’t two of these trollie
Had issues with battery life. Had to get battery checked out and Company turned it around fast. Battery fine and will review over next few weeks. Only occurred When I changed to summer wheels.
Happy with service provided
Replaced my burnt out electric trolley motor whilst I waited in there warehouse. Can’t ask for better service than that. Thanks Guys 👍
Great support from Power Bug personnel Christian and Jimmy and soon put my trolley back in good working condition.
The onlybit of hassle I got was with the courier who returned it back to me twice as they did not have the correct labels - but once that was sorted all was good.
Wendy
Excellent service from Powerbug. I ordered the wrong part for my golf trolley, contacted them, and received an immediate response detailing how to return the part ( free of charge).
My reordered ( correct) part was in the post straight away.
I recommend this company to anyone wanting good service.
Good advice on a part for my trolley. Answered my query and send me a link to by the part.
Great service
Christian was extremely helpful. When I turned up to collect my trolley battery I asked about some new elastic leads. Not only did he find some but also fitted them too. Excellent service.
I’m on my second Powerbug Trolley, the first one simply wore out after years of loyal service. The current one is four years old now and going strong. The small battery is awesome, so much easier than the old lead acid.
This purchase was of the seat, what a great bit of kit now I’m getting in a bit. The chance to sit occasionally during a round is a godsend.
Golf trolly not reaching 18 holes on battery. Battery tested and apparently ok. Going to test it out over next two / three rounds to see if everything is ok.
My GT Lithium trolley was sent off for repair to damaged electrical contacts. On inspection of the trolley, also revealed was that the clutches on the right rear wheel had seized up. The repairs were completed within a short time frame and were reasonably priced.
I was pleasantly surprised as I received the battery after 2 days when I had been told they were out of stock and it would be 10 plus days at least. Is this one you had in store after all? Is it brand new? How long is the guarantee, please. It works well but I have to turn up the dial to 5 or 6 for it to move my trolley at walking pace. The small other battery I only needed to turn up to 3 or 4. Kind regards, Luisa Elliott
Very good products & after care customer service
My 6 year old Powerbug trolley developed a problem. Following a conversation with customers services I ordered a part for next day delivery and I was back using extremely promptly.
Trolley required maintenance which was sorted at good pace with great communication
Powerbug offer a good product and fast and efficient service. The guys are helpful and knowledgeable. Their logistics service is also good ; trolleys and accessories are dispatched quickly and arrive in good order. I would use Powerbug again.
excellent work & sensible (not as much as was expected) price
orfer the part i needed a well wrap packege 2nd time i oder a part great sevice
Excellent service. My trolley is still working after 14 years
nice to deal with a caring and generous company who can't be faulted. Thank you
I love my Powerbug trolley - its so lightweight and perfect for an elderley lady. I was so disappointed last week when it failed, but, thanks to Christian at Powerbug who diagnosed the problem and sent me a replacement motor, I was up and running again the next day. Perfect service from Powerbug.
Excellent service. The only thing missing from the replacement box was the little black plastic tag that had to be cut to remove the old part. A simple thing, but important. Yrs Alasdair
