Great customer service I emailed them before I purchased this and got straight back to me I ordered battery and was delivered next day.
Had my powerbug for some time but great news when some parts get worn... the team will update your trolley for you... had excellent service fixing my trolley...almost like new
Excellent service and arrived in 3 days so pleased.
Needed new control box as battery connector on existing one got damaged. Replacement part ordered and arrived 2 days later. Easy job to swap new one in and trolley as good as new. Great service.
Excellent service from the PowerBug team. Order processed and received in three days.
I ordered a new trolley for my wife and a battery for the powerbug I had. Trolley was out of stock.
I got a quote frommyou to be delivered to Leros island in Greece and paid the cost including shipping and custom clearance.
Battery was held at customs for two days asking for money but released afterwards.
Delivery date was yesterday but received a message from ups asking the receiver to go and collect it in Athens. Can you find out where my order is?
Order no 39650
Very,very efficient, dropped my buggy off to be repaired, got a call next day to tell me that it had been repaired and ready to be picked up.
Very reasonable price also, well done Jimmy.
Great service and a good upgrade for my trolley. New style Upper Bag Support works well and was easy to fix. no more slipping of my bag as elasticated clamps ensure a snug fit.
Bought a scorecard holder, and it was fitted to my trolley with helpful advice
Battery is perfect ,and the service was excellent
Service and delivery was exceptional ordered battery at 11.30 am on Monday arrived on Tuesday 09.30 am (22hrs) Played one 18 hole round, battery fine.
Generally very good but just a but hard to turn sharply. Customer services have always been excellent and the trolley and battery are good value for money
This was a small repair to a damaged connector required to make the trolley usable again.
I visited Flackwell Heath and Christian did the necessary and I was up and running!
Amazing place.
my battery wouldn’t charge. The charger was replaced without fuss or cost although it was out of warranty. In addition it arrived very quickly and sorted the problem. Great service.
whilst playing against another senior team,I noticed one had a seat fixed to his electric trolley.He said it was the best thing he had bought.I ordered one from powerbug and he was right.Delivered in a couple of days,seconds to assemble,Very pleased with it.
As always, Powerbug were very helpful and provided me with a solution to my problem. My new battery arrived within 3 days, just as they promised. They are a pleasure to deal with.
Very prompt professional service at a reasonable price supplying good products
I am really sad because I want to return the item that does not work however the company does not respond and especially does not send a prepaid return label. I am disappointed with my purchase because the item is expansive.
Hi Eric,
Sorry to hear that you are unhappy. We do not seem to have any correspondence regarding this return and kindly ask you to re-send the enquiry to info@powerbug.co.uk.
UK returns are offered free of charge. For overseas orders we kindly ask the product be posted back to us with a convering note enclosed to:
Wizza LTD
Unit 1, HTF Business Centre
Heath End Road
Flackwell Heath
HP10 9QH
United Kingdom
Christian was so helpful and sorted my problem very efficiently. Thanks
